USE OF CUSTOMER’S INFORMATION
At Dacour, we treat our customers’ privacy seriously and we collect them only when it’s inevitable to process your requests smoothly. We will collect some of your personal information only if the information is relevant in our dealings with you. If we have collected your personal information at any point in time, we may use it for the following purposes outlined below.
i. To dispatch items you’ve purchased from Dacour
ii. To share updates on products and services for which we think you might be interested in or which you’ve requested
iii. To keep you informed on the delivery status of your items
iv. To process your request of services offered by Dacour
v. For financial transactions with regard to your online payments
At the time of creating your account at Dacour, identifiable personal information we collect may include:
i. Your full name
iii. Date of birth
iv. Billing information
v. Residential address or your desired delivery address
vi. Email address
vii. Mobile number
viii. Telephone number
ix. ID number, etc.
* Gathering of the above information is not applicable to our in-store shoppers unless they opt to participate in our occasional promotional events and casual online visitors who are not logged in.
For Billing Purpose
If you choose to buy online, we collect payment instrument details through the PayPal gateway that include
i. Debit/Credit card number
ii. Name on card
iii. Billing address
iv. Card expiration date, etc.
Dacour does not share personal information to third party entities, however, it may be shared with our sister organizations when required. In rare cases, we may be obliged to share personal information of customers when requested by law enforcement agencies for preventing threat to life or health.
We may share your name and address to dispatch service providers so as to deliver the items you’ve purchased from us.
With regards to the personal information we collect from you, we deem the following as our duty to:
i. Restrict unauthorized access at all times
ii. Installing state of art encryption technology to ensure optimum data security
iii. Destroying personal information securely when it is no longer required
If you have any concerns or queries write to [email protected]
DACOUR’S MAILING LIST
DACOUR’s mailer allows you to receive first hand information about launch of new collection, event happenings, special promotions and etc. Under any circumstances that you wish to be removed from DACOUR’S mailing list, please e-mail “UNSUBSCRIBE” to [email protected]. Asking to be removed from Dacour’s mailing list will not prevent you from receiving e-mail communications relating to any online order you placed on Dacour’s site, requests to participate in surveys about our products and services or other operational e-mail communications. All e-mail addresses collected in Dacour’s mailing list will be kept confidential. Unless otherwise required for internal business operations or by the law, Dacour does not disclose your e-mail addresses to third parties.